1Password Autofill Not Working in Web Browser/Passwords Not Filling

Modified on Wed, Jul 9 at 10:21 AM

In rare circumstances, the 1Password browser extension may not function as expected. When it is not functioning, you may experience the following: 

  • 1Password autofill does not appear on websites with saved passwords
  • Unable to click the 1Password extension in the browser
  • Autofill does not resume working after a browser restart

To resolve the issue, perform the following: 

  1. Click on the 1Password icon on the top right of your browser, then choose Remove from [Browser]

  1. Confirm removal, when prompted

  1. Re-install the browser extension. Links to install the extension in all major browsers can be found here: https://1password.com/downloads/browser-extension

  1. Click Get to install the extension

  1. Follow the on-screen steps to set up 1Password

  1. When prompted, pin the extension to the toolbar. To do this, click on the extensions icon, then choose the pin icon.


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