Clearing your web browser's cache can fix a variety of issues when accessing web applications. This article walks you through the process of clearing your cache on a variety of web browsers and works across a variety of platforms. 

TABLE OF CONTENTS

• Desktop Browsers
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Apple Safari
• Mobile Browsers
  • Apple Safari

Desktop Browsers

This section walks through steps for clearing your browser's cache on a desktop or laptop device. These devices typically run Microsoft Windows or Apple macOS. 

Google Chrome

1. Open Google Chrome
2. Press Ctrl+Shift+Del (or Cmd+Shift+Backspace on a Mac)
3. Change Time Range to All Time
4. Ensure all boxes are checked
5. Click Clear Now 

Microsoft Edge

1. Open Microsoft Edge
2. Press Ctrl+Shift+Del (or Cmd+Shift+Backspace on a Mac)
3. Change Time Range to All Time,
4. Ensure all boxes are checked
5. Click Clear Now 

Mozilla Firefox

1. Open Mozilla Firefox
2. Press Ctrl+Shift+Del (or Cmd+Shift+Backspace on a Mac)
3. Change When to Everything
4. Ensure all boxes are checked
5. Click Clear

Apple Safari

1. Open Safari
2. Click Safari > Settings on the menu bar
3. Choose Privacy, then click Manage Website Data...
4. Choose Remove All when the pop-up window appears
5. Click Remove Now

Mobile Browsers

Apple Safari

1. Visit Settings > Apps > Safari
2. Choose Clear History and website data
3. Choose All history then choose Clear History